OST 235 is Business Communication Technology for students in the KCTCS system. Pre- or co-requisites are (ENG 101 or OST 108) and OST 110.
Business Communication Technology presents aspects of communications technology used in the global business environment, including presentations software; a basic understanding of voice recognition software; planning and composition of written, oral, and electronic communications; grammar, punctuation, and spelling; and principles of proofreading, both manual and electronic.
Topics to be covered during the semester are:
Communication
Skills as Career Filters
Planning Business Messages
Composing Business Messages
Revising Business Messages
Electronic Messages and Digital Media
Positive Messages
Negative Messages
Persuasive Messages
Informal Reports
Proposals and Formal Reports
Professionalism at Work
Business Presentations
The Job Search, Resumes, and Cover Letters
Interviewing and Following Up
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